CoSupport plugs into your WhatsApp Business number and Instagram inbox, replies in seconds from your knowledge base, qualifies new leads, and resolves repeat support questions — all before a human touches the thread. No headcount. No missed messages. Even at 2 AM.
Trained on your business in minutes. Closes leads, answers tickets, escalates only when it actually needs you.
Train it once on your pricing, FAQ, refund policy and SOPs. It answers in your tone — the same right answer every single time.
Asks the right discovery questions, scores intent, tags the lead — Hot, Warm or Just Browsing — before you even open your laptop.
Order status, refund windows, “how do I…” walkthroughs, troubleshooting steps — handled end-to-end. Tickets only reach your team when they truly need a human.
DMs, story replies and comments on Instagram. Business chats on WhatsApp. Same knowledge base, same persona, one unified inbox.
The moment a customer asks for a human, hits a hot keyword, or the AI isn’t confident, CoSupport pings you and steps aside. Zero awkward AI moments.
Built-in Inbox, Leads, Contacts and Ticket views — or push to your existing CRM/helpdesk via webhooks. Nothing dies in chat.
Self-hostable. Your data, your model keys, your knowledge base. No middlemen training on your conversations.
WhatsApp and Instagram today. LinkedIn DMs and webchat are next. One brain, every inbox.
Generate an API key and embed the same AI agent into your app, site
chat or mobile. One POST /v1/agent/reply call returns a grounded,
on-brand answer — with the conversation logged in the same inbox as your
DMs.
Hook up your WhatsApp Business number and Instagram business account. We handle the Meta permissions and webhook plumbing — and we pre-flight every credential before saving.
Drop in pricing, FAQ, policies, refund SOPs and sample replies. The AI grounds every answer in your knowledge base — no hallucinations.
Open the inbox. Sip your coffee. Step in only when the AI tags a lead as Hot, or escalates a tricky support thread.
Generate an API key from Settings → Developer. Call one endpoint and get a grounded, on-brand reply — using the exact same knowledge base, persona and guardrails as your WhatsApp and Instagram agents.
POST /v1/agent/reply with a session id and the user message
— get back the AI reply, confidence and any tool calls.
conversation.qualified, ticket.escalated,
handoff.requested.
# Reply to a customer message from your own app
curl https://api.CoSupport.app/v1/agent/reply \
-H "Authorization: Bearer ciq_live_•••" \
-H "Content-Type: application/json" \
-d '{
"session_id": "user_42",
"channel": "web",
"message": "Do you ship to Singapore?"
}'
// → 200 OK
{
"reply": "Yes — we ship to Singapore in 4–6 days. Want me to estimate duties?",
"confidence": 0.94,
"intent": "shipping_query",
"conversation_id": "cnv_01HZX…",
"handoff_suggested": false
}
We’re onboarding 50 founders in May. Join the waitlist and we’ll reach out personally with your invite.
No — that’s the whole point. CoSupport is trained on your tone, your phrases, even your emoji habits. Most customers can’t tell the difference.
We walk you through the Meta Business verification and template approval for both WhatsApp and Instagram. Most accounts are live within 48 hours.
It resolves. Order status lookups, refund-window checks, “how do I…” walkthroughs and troubleshooting steps run end-to-end against your knowledge base and tools. When it can’t — say a one-off goodwill refund — it escalates to your team with the full context attached.
Yes — DMs, story replies and post comments all flow into the same unified inbox. Same persona, same knowledge base as WhatsApp.
Yes. The unified inbox lets any teammate jump in mid-thread. The AI hands off cleanly and stops replying until you tell it to resume.
On servers we control, in the region you choose. We don’t train any models on your messages. You can also self-host the entire stack — it’s open core.
Yes. Generate an API key from Settings → Developer and call
POST /v1/agent/reply from any backend, mobile app or web
chat widget. Keys are scoped per app, rate-limited, can be origin-locked,
and revoked in one click. Every API conversation lands in the same unified
inbox.
Founding members lock in a launch price for life. We’ll share the exact numbers when we send your invite.